Privacy Policy

Effective Date: October 2025
Last Updated: October 2025

Ascendaris (“we,” “our,” “us”) respects your privacy. This policy explains what personal information we collect, how we use it, and how we keep it safe in compliance with the Personal Information Protection Act (Alberta) and PIPEDA (Canada).

1. Information We Collect

We may collect:

Name, email address, phone number, company name
Details submitted through booking forms or contact forms
Information from emails or documents you voluntarily send us
Website analytics (cookies, browser type, page views) via Wix and Google Analytics

2. How We Use Your Information

We use personal information to:

Schedule consultations and respond to inquiries
Deliver and improve our services
Send project or appointment communications
Maintain internal records and analytics
We do not sell or rent your information to anyone.

3. Data Storage and Protection

Data is stored securely through Wix’s encrypted servers and Microsoft 365 Business accounts.
Access is limited to authorized personnel only.
Reasonable safeguards (technical and organizational) protect against loss, theft, or unauthorized use.

4. Third-Party Services

Our site may use or link to:

Wix Bookings and Forms (for scheduling and CRM)
Microsoft 365 Email and Teams (for communication)
Google Analytics and Cookies (for site performance metrics)

These providers have their own privacy policies which we encourage you to review.

5. Cookies and Tracking

We use cookies to enhance user experience and analyze traffic.
You can control cookie preferences in your browser or through the Wix cookie banner when you visit our site.

6. Your Rights

You have the right to:

Request access to your personal information
Ask for corrections or deletions
Withdraw consent for communications

To exercise these rights, contact us at privacy@ascendaris.com.
We respond within 30 days as required by law.

7. Retention Period

Information is kept only as long as necessary to fulfil the purposes described above or as required by law.

8. Contact Us

If you have questions or concerns about this policy or your data, please email privacy@ascendaris.com.