Privacy Policy
Effective Date: October 2025Last Updated: October 2026
Ascendaris (“we,” “our,” “us”) respects your privacy. This policy explains what personal information we collect, how we use it, and how we keep it safe in compliance with the Personal Information Protection Act (Alberta) and PIPEDA (Canada).
1. Information We Collect
We may collect:
- Name, email address, phone number, company name
- Details submitted through booking forms or contact forms
- Information from emails or documents you voluntarily send us
2. How We Use Your Information
We use personal information to:
- Schedule consultations and respond to inquiries
- Deliver and improve our services
- Send project or appointment communications
- Maintain internal records
We do not sell or rent your information to anyone.
3. Data Storage and Protection
Data is stored securely through Google Firebase infrastructure and Microsoft 365 Business accounts.
Access is limited to authorized personnel only.
Reasonable safeguards (technical and organizational) protect against loss, theft, or unauthorized use.
4. Third-Party Services
Our site may use or link to:
- Cal.com (for appointment scheduling)
- Microsoft 365 Email and Teams (for communication)
- Google Firebase Hosting (for website delivery)
These providers have their own privacy policies which we encourage you to review.
5. Your Rights
You have the right to:
- Request access to your personal information
- Ask for corrections or deletions
- Withdraw consent for communications
To exercise these rights, contact us at privacy@ascendaris.com. We respond within 30 days as required by law.
6. Retention Period
Information is kept only as long as necessary to fulfil the purposes described above or as required by law.
7. Contact Us
If you have questions or concerns about this policy or your data, please email privacy@ascendaris.com.