Situation
Cross-regional project teams struggled with lengthy and inconsistent month-end processes. Redundant steps and data discrepancies created significant inefficiencies and manual work.

Approach
A joint initiative was launched to map the process end-to-end, conduct time studies, and identify bottlenecks. Recommendations included standardizing project setup, data entry, and estimation workflows—backed by updated procedures and executive endorsement.
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Outcome
Cycle times shortened, data accuracy improved, and coordination between regions became smoother. The success of this initiative inspired similar process reviews in other departments.
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Key Lesson
When teams across geographies collaborate on process improvement, alignment and performance accelerate together.